Frequently asked questions
How will I receive my item or account?
How will I receive my item or account?
Once your order is confirmed, we’ll contact you via the email you provided at checkout. For in-game items, we’ll arrange a meeting in Roblox to complete the trade. For account purchases, you’ll receive the full login credentials (username and password) directly via email.
Is the account completely mine after the purchase?
Yes, once you receive the account, it is entirely yours. We strongly recommend that you immediately update the email, password, and all security settings to ensure full control. After that, the account belongs to you permanently.
How long does it take to receive my item?
All orders are typically delivered within the first 60 minutes after confirmation! Our store operates 24/7, every day of the week — so no matter your time zone, you can expect fast and reliable delivery. (Please note: estimated delivery time may vary slightly depending on whether it's an item or an account purchase.)
Can I cancel or refund my order?
Refund and cancellation details are listed on our website. If you are unsure about a specific purchase, do not hesitate to reach out to us.